Privacy policy

Magnitudeminds (together with our affiliates, BusinessLM, “Magnitudeminds”, “we”, “our” or “us”) is committed to protecting your privacy and safeguarding any Personal Data we collect from or about you through our website, applications, and services (collectively, the “Services”). This Privacy Policy explains our practices regarding Personal Data and applies to all users of our Services, including users of our flagship product BusinessLM. By using our Services, you consent to the collection and use of your information as described below.

Note for BusinessLM Users: BusinessLM is a specialized platform within the Magnitudeminds ecosystem designed to help business leaders address their most critical challenges. In addition to the standard data practices described herein, BusinessLM may collect additional contextual and usage data to deliver tailored, actionable insights. Please review the BusinessLM Data Section below for further details.

1. Personal Data We Collect

A. Information You Provide Directly

When you interact with our Services—including creating an account, contacting us, or using BusinessLM—you may provide Personal Data such as:

  • Account Information: Your name, email address, contact details, payment information, and any other details provided during registration.
  • User Content: Data you supply as part of your interactions with our Services, including text inputs, file uploads (e.g., documents, images, audio), and any other content submitted.
  • Communication Information: Details from your communications with us, including emails, chat messages, and inquiries.
  • Other Data: Information you voluntarily provide through surveys, feedback forms, or participation in events and promotions.

B. Information Collected Automatically

When you access or use our Services, we might collect:

  • Log Data: Information such as your IP address, browser type, device type, operating system, and timestamps.
  • Usage Data: Details about your interactions with our Services, including pages viewed, features used, and the duration of your visits.
  • Device Information: Data regarding your device, such as hardware model and device identifiers.
  • Location Information: General location data derived from your IP address; if you grant permission, precise location data (e.g., via GPS) may also be collected.
  • Cookies and Similar Technologies: We use cookies to enhance your experience, maintain your preferences, and analyze usage patterns. Please see our Cookie Notice for more details.

C. Information from Third PartiesWe may also receive information about you from trusted third parties, including business partners and public sources, to help improve our Services and better tailor our offerings.

2. How We Use Your Personal DataMagnitudeminds uses Personal Data for various purposes, including to:

  • Provide and Improve Our Services: Deliver our platform features—including BusinessLM—and ensure a seamless, personalized user experience.
  • Enhance and Develop Products: Use aggregated and de-identified data to refine existing products and develop new features.
  • Communicate with You: Send updates, newsletters, and information about our services, including invitations to participate in research and feedback sessions.
  • Ensure Security and Compliance: Detect and prevent fraud, maintain the security of our systems, and comply with legal obligations.
  • Support Business Operations: Manage accounts, process payments, and analyze usage trends to improve our service delivery.

For BusinessLM specifically, we use additional contextual data—such as detailed problem descriptions and user interactions—to provide targeted, actionable insights tailored to your critical business challenges.

3. Disclosure of Your Personal Data We may share your Personal Data with:

  • Service Providers and Vendors: Third parties who perform services on our behalf (e.g., hosting, analytics, payment processing) under strict confidentiality agreements.
  • Business Partners and Affiliates: Entities within the Magnitudeminds group that help deliver our Services.
  • Legal and Regulatory Authorities: When required by law or to protect our rights, safety, and the security of our users.
  • BusinessLM Collaborations: For users of BusinessLM, additional disclosures may occur with strategic partners or consultants who assist in delivering tailored business insights. These parties are bound by contractual obligations to protect your data.

We do not sell or trade your Personal Data for targeted advertising purposes.

4. Data RetentionWe retain your Personal Data only for as long as necessary to provide our Services and to meet our legal and operational requirements.

The retention period depends on factors such as:

  • The nature and sensitivity of the information.
  • The purposes for which it is collected.
  • Applicable legal obligations.

For example, temporary data from BusinessLM sessions may be retained for a limited period (e.g., up to 30 days) to ensure continuity and quality of service.

5. Your Rights

Depending on your location, you may have certain rights regarding your Personal Data, including:

  • Access, update, or deletion of your Personal Data.
  • Data portability—receiving your Personal Data in a structured, commonly used format.
  • Restriction of processing or objection to processing of your Personal Data.
  • Withdrawal of consent where processing is based on consent.
  • Filing a complaint with your local data protection authority.

You may exercise these rights by emailing info@magnitudeminds.com. We may request verification to protect your privacy.

6. Security

We employ commercially reasonable technical, administrative, and organizational measures to safeguard your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, please note that no online service can guarantee absolute security. We encourage you to review AI best practices when interacting with our Services.

7. BusinessLM-Specific Data Practices

‍Additional Data Collection:
When using BusinessLM, our platform collects additional contextual information to deliver precise and actionable insights, including:

  • Detailed descriptions of your business challenge.
  • Interaction data within the BusinessLM modules (Chat Assessment, Strategy Playground, Actions Panel).
  • Feedback and preferences related to the strategic insights provided.

Purpose and Use:
This additional data enables us to:

  • Customize your experience by tailoring our strategic recommendations to the unique aspects of your critical business problem.
  • Enhance our AI models to better understand and address specific industry challenges.
  • Provide a continuous feedback loop that refines the accuracy and relevance of BusinessLM’s outputs.

Sharing and Confidentiality:
Data collected through BusinessLM is treated with the highest confidentiality. It is only shared with trusted partners who contribute to refining the strategic insights, and solely for the purpose of improving your experience. All third parties processing BusinessLM data adhere to strict contractual and technical safeguards.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this policy and notify you via our website or other appropriate channels. We encourage you to review this policy periodically to stay informed about how we protect your Personal Data.

9. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team at:

‍Email: info@magnitudeminds.com