Privacy Policy

1. Information we collect

We collect the following categories of information:

• Information you provide. When you contact us through the Site, by email, or through a form, we collect the information you choose to share, such as your name, email address, company, role, and the contents of your message.
• Information collected automatically. When you visit the Site, we and our service providers automatically collect technical information such as IP address, browser type and version, device type, operating system, referring URLs, pages viewed, and the dates and times of visits. This information is collected through cookies and similar technologies.
• Analytics information. We use analytics services to understand how visitors use the Site, including aggregate page views, session duration, and approximate location derived from IP address.

We do not collect sensitive categories of personal information through the Site, and we ask that you do not submit them to us.

2. How we use information

We use the information we collect to:

• Respond to your inquiries and communicate with you.
• Operate, maintain, secure, and improve the Site.
• Analyze usage of the Site so we can improve its content and performance.
• Protect against fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.

3. Legal bases for processing

Where the laws of the European Economic Area, the United Kingdom, or similar jurisdictions apply, we process personal information on the following legal bases: your consent (for example, for non-essential cookies), our legitimate interests in operating and improving the Site and communicating with you, performance of a contract or steps taken at your request before entering one, and compliance with legal obligations.

4. Cookies and similar technologies

The Site uses essential cookies that are necessary for it to function, and, with your consent where required, analytics cookies that help us understand how the Site is used. You can manage non-essential cookies through the cookie preferences available on the Site and through your browser settings. Disabling cookies may affect some Site functionality.

5. How we share information

We do not sell personal information. We share personal information only:

• With service providers that perform services on our behalf, such as website hosting, analytics, and email delivery, under agreements that restrict their use of the information.
• With our professional advisers, such as lawyers, auditors, and insurers, where necessary.
• With our affiliates, including Magnitudeminds Co. Ltd., where necessary to respond to your inquiry or operate our business, consistent with this policy.
• To comply with law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of Magnitudeminds, our users, or the public.
• In connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case we will require the recipient to honor this policy.

6. Data retention

We retain personal information for as long as needed to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Correspondence is generally retained for as long as reasonably necessary to maintain our business records, after which it is deleted or anonymized.

7. Data security

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International data transfers

We are based in the United States and process information there. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, which may have data protection laws different from those of your jurisdiction. Where required, we use appropriate safeguards for such transfers.

9. Your rights and choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the rights to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Object to or request restriction of certain processing.
• Request portability of personal information you provided to us.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at info@magnitudeminds.com. We will respond within the timeframes required by applicable law and may need to verify your identity before acting on a request.

If you are a California resident, you have the rights provided by the California Consumer Privacy Act, as amended, including the rights to know, delete, and correct, and the right not to be discriminated against for exercising your rights. We do not sell personal information and do not share it for cross-context behavioral advertising.

10. Children’s privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

11. Third-party sites and products

The Site contains links to third-party websites and to our products, including Firedesk, which operate under their own terms and privacy policies. We are not responsible for the privacy practices of third-party sites, and we encourage you to review the applicable policies of any site or product you use.

12. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page. Material changes will be highlighted on the Site where appropriate. Your continued use of the Site after an update constitutes acceptance of the revised policy.

13. Contact us

If you have questions about this policy or our privacy practices, contact us at info@magnitudeminds.com, or by mail at Magnitudeminds, Inc., 167 Madison Avenue, Ste 205 #4894, New York, NY 10016, United States.